Free Dynamics CRM Training on the Web

Are you always trying to improve your Microsoft Dynamic CRM 3.0 skills? Here are some ideas that you can access from the Web.

Free Training Courses

  • Microsoft CRM 3.0: What's New - Provides information required to recognize the key differences in the new features found in Microsoft Dynamics CRM 3.0.

  • Microsoft CRM 3.0: What's New for Implementers - This class, intended for technical staff, describes differences between Microsoft CRM 1.2 and Microsoft CRM 3.0 from the perspective of people who plan to install, implement, configure, customize, consult, or support Microsoft CRM.

The Microsoft CRM Sandbox, also contains some videos for learning how to customize reports. These can be found on the Downloads page.

In addition, a variety of other training options are available:

Instructor-Led Classroom Training
Instructor-led classroom training is delivered through Microsoft Certified Partners for Learning Solutions at sites throughout the world. These partners deliver Microsoft CRM Courseware in a classroom environment facilitated by expert Microsoft Certified Trainers who meet the Master Certification requirements for Microsoft CRM. 
Certification Exams
Anyone can take a Microsoft CRM exam through Pearson VUE or Thomson Prometric. Preparation guides are available through Microsoft Dynamics CustomerSource and PartnerSource.
Additional Training Materials
Additional training materials are available as part of classroom training or can be ordered through a Certified or Gold Certified Business Solutions or Learning Solutions partner. Visit the Microsoft Resource Directory to locate a Business Solutions or Learning Solutions partner near you.
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