The Story of the Ribbon

I was reading through commentary from people who attended last week’s MIX conference in Las Vegas. Running across Miguel de Icaza’s kind words reminded me that I hadn’t posted a follow-up about my MIX talk yet. Last week, I presented a session at MIX called “The Story of the Ribbon.” I talked a bit about…

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Computers Can Do That? (Real People Study, Part 4)

Today’s Guest Writer: Rich Grutzmacher Rich Grutzmacher is a Program Manager on the Office User Experience team. He helped coordinate one of the long-term, real-world studies conducted on early Office 2007 builds. This is the fourth in a series of entries where I will share with you some of the lessons we learned by following…

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Putting the Feedback to Work (Real People Study, Part 3)

Today’s Guest Writer: Rich Grutzmacher Rich Grutzmacher is a Program Manager on the Office User Experience team. He helped coordinate one of the long-term, real-world studies conducted on early Office 2007 builds. This is the third in a series of entries where I will share with you some of the lessons we learned by following…

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You Mean I Don’t Need To Retrain Everybody? (Real People Study, Part 2)

Today’s Guest Writer: Rich Grutzmacher Rich Grutzmacher is a Program Manager on the Office User Experience team. He helped coordinate one of the long-term, real-world studies conducted on early Office 2007 builds. This is the second in a series of entries where I will share with you some of the lessons we learned by following…

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Real People Doing Real Work with Office 2007 (Part 1)

Today’s Guest Writer: Rich Grutzmacher Today I present guest writer Rich Grutzmacher, Program Manager on the Office User Experience team. He helped coordinate one of the long-term, real-world studies conducted on early Office 2007 builds. For eight months, we followed the progress of a group of twelve people in a Fortune 500 company here in…

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