Case Study Summary - PREMIER Bankcard

 

Credit Card Company Runs its Business with 12-Terabyte Mission Critical BI Solution

 

Posted 07/25/08

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Software and Services

PerformancePoint 2007

SQL Server 2005, Enterprise Edition

Related Industries

Banking

 

PREMIER Bankcard is one of the largest VISA and MasterCard credit providers in the United States. Headquartered in Sioux Falls with about 3200 employees, PREMIER processes more than 500,000 credit card applications per month.

 

“We’re currently on about 3000 desktops. We have instantaneous response, sub-second response.  They pull data down from their cubes, they pull data attached to the cubes, they pull data down out of the warehouse.”

Dan Zerfas

VP, Software Development

 

“Before our current data warehouse infrastructure, people had to do their trending, their organization of the data in Access and Excel and it was an extremely manual process. The error rate was very high, the time to market was very long, and the accuracy was very low.

Our data warehouse now is about 12 terabytes of information. Every day it organizes and inputs about 20-30 GB of data depending on cardholder and customer activity.”

Ron van Zanten

Director, Business Intelligence

 

“The information is definitely more accurate because of the analytical capabilities that are out there today. On a daily basis, it probably saves me at least 30 minutes from prior implementation to the current software.”

Tom Schmidt

Directing Officer, Credit

 “My management team can probably find 5 or 6 different things that have saved us thousands of dollars if not hundreds of thousands of dollars by being able to analyze, doing a better job analyzing. I have a big picture that I expect to see every morning when I come in and it’s the key indicators of every one of our departments. We could not be where we’re at today, we would not be as successful as we are today, if we did not have the information at our fingertips to make decisions.”

Miles Beacom

President and CEO