BT PayPhones Video Case Study

By switching their dispatching system from outdated laptops to Windows Mobile devices, BT Payphones’ 400 roving engineers were able to achieve a 20% increase in productivity – and a 10% decrease in time to fix broken payphones. The key to their success is a powerful mobile application, developed using the .NET Compact Framework, which gives…

1

BT PayPhones case study

We’ve recently published a great case study for BT Payphones.  BT Payphones, a division within BT Retail, has approximately 400 maintenance engineers who are now equipped with a Windows Mobile device and a solution they developed themselves using the .NET Compact Framework. BT Payphones operates a field workforce of 400 maintenance engineers to repair and…

2