Why can’t I click on a phone number on my (Professional) device

I’ve had a few people ask me this over the last few weeks so I thought it was time for a blog article!

Let me outline the problem….. You have a conference call at 5pm and someone sends you a conference call meeting request with the telephone number in the location details.

On a Windows Mobile Standard (Smartphone) device you will be able to click on the telephone number on the device and dial the number (see below)


On a Windows Mobile Professional (Pocket PC) device you can’t click on the telephone number (see below)


There is a workaround to fix this and that’s to put the Telephone Number in the body of the meeting request and prefix it with Tel: For Example – Tel:+441234567890

See the example below on a Professional device!


Unfortunately this isn’t fixed in Windows Mobile 6.1 but you can bet I’m pushing hard on our Product teams to fix this inconsistency.

Comments (7)
  1. Uno dei motivi per cui preferisco la Standard Edition di WM

  2. geniodelmale says:

    E' più "telefonosa"… …On a Windows Mobile Standard (Smartphone) device you will be

  3. Oliver says:

    Juhu, finally!!! I can’t tell you how much that bugged over the past year, my smartphone could, my stupid 6.1 pro couldn’t 🙁

    Jason, you’re a star!

  4. Marc says:

    you may also create a hyperlink in outlook on your pc using callto:+33444556

  5. Does that apply to all models?  I have a 2003 version of the operating system

  6. Football Credit Card,

    I’ve upgraded my WM2003 device to WM5, but I believe that it should work on that platform as well.

    Note that it is also possible to send an email from the calendar if you use the following format: Mailto:email@myaddress.com

  7. Richard Swift says:

    Does anyone know if it is possible to include an anchor on an html page that a Windows mobile user can click to initiate a call to the number specified?


Comments are closed.