Outlook Voice Access – Is Amazing!


I’ve been using Exchange 2007 for probably 18 months or so however we completed the Outlook Voice Access and Voicemail integration internally only recently in the UK.

I am really impressed and amazed with how powerful Outlook Voice Access really is. 

If you don’t know what Outlook Voice Access is – it gives you the ability to dial in to your Exchange server and have it read your email, voicemail and calendar.  You can also look up contacts on the Global Address List but my favourite piece is processing email via voice!

I have an almost 80-90 mile commute to our Reading office and although I’m not in the office everyday it’s a fairly long commute each way.  Now obviously I cannot do my email on my device whilst driving as it’s illegal and infinitely dangerous but..

With Outlook Voice Access I can dial into Exchange and then it will start to read me my email. I can give commands to it like Delete, Flag and Next etc….

What this means is that by the time I reach the office my mailbox is completely prioritised and I have got through the 30-100 emails I get overnight from around the World. 

There is a whole host of functionality beyond this with the ability to cancel meetings and even inform people you are going to be late for a meeting.  I was presenting at an Executive Briefing at our offices in Reading a couple of weeks ago and got caught in traffic so I just called Exchange and said ‘I am going to be late’  – it asked me by how much (I checked my Windows Mobile device Sat Nav for my ETA) and Exchange then sent the meeting organiser an email telling them I was running 15 minutes late.

Outlook Voice Access is just another reason why Exchange 2007 is such a massive leap forward and if you are trying to justify this internally I suggest showing your internal sponsors Outlook Voice Acccess.  Everyone I demo it to… wants it!


Comments (5)
  1. alasdairford says:

    it is great – you can try the demo Microsoft have thoughtfully provided as well  sign up at

    https://signmeup.exchange2007demo.com/exchange2007demo/

    voice access instructions are at :

    https://signmeup.exchange2007demo.com/exchange2007demo/supp/faq.htm#_Toc159739989

    it’s a US dial in number but a great illustration – customers love it

  2. Andrew says:

    And using a phone, even hands-free, while driving 80-90 miles isn’t dangerous?

    http://www.thinkroadsafety.gov.uk/advice/mobilephones.htm

  3. Jason says:

    Andrew – I obviously don’t use my phone for the whole 80-90 miles of my journey and I always conform to the UK law around mobile device usage.  

  4. I have been reading up on the new Outlook Voice Access after installing Exchange 2007 in our offices earlier this week.

    Does OVA require full integration with a phone system or can it be simplified to little more than a modem as with Fax on a Windows Server?  We have a Mitel phone system but at a quick glance only the 3300 is supported and not the 3600 we use.

    Have I missed something or does anyone have a link for me?

    cheers…

  5. Exchange 2007 SP1 Expected To Ship Later This Year Exchange 2007 aka 'The One That Got the Biggest

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