8 Tips For Doing Ad Hoc Tech Support via Twitter

I do a lot of ad hoc technical support for Team Foundation Server via Twitter (follow me at @JasonBarile).  As a Test Manager, I love interacting with customers directly, and I often find that Twitter is a great source for finding issues people get frustrated about but don’t necessarily get blocked by or get upset…

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Yet another reason I love Twitter

If you read this blog, you’re probably already following me on Twitter (@JasonBarile), and you probably already know that I really love Twitter.  I stumbled upon a new reason for loving it today – real time crowd sourcing of data for a bug triage session.  We were discussing some bugs in meeting today when the…

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NotAtPDC – A Conference for the Rest of Us

If you’re like me, you’re sitting at your desk working today instead of attending PDC ’08.  Luckily, sessions are available from Channel9 24 hours after each event (tags: PDC 2008, PDC08), so you can still get all the scoop.  First up for TFS today will be Brian Harry’s talk from yesterday, "Team Foundation Server 2010:…

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