Building a FAQ Bot with the QnA Maker Cognitive Service

The QnA Maker cognitive service has fast become the backbone for many customer service bot scenarios.  Once you have created your QnA service and published it, it’s time to incorporate it into your bot framework bot.  To date, there are a couple of ways to implement it from C#. # Option 1 – use the Microsoft.Bot.Builder.CognitiveServices nuget package https://www.nuget.org/packages/Microsoft.Bot.Builder.CognitiveServices You’ll then…

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IAG QnA Maker bot

My write-up of the MS Bot Framework IAG hackfest at Skype offices is now available, read what we got up to and why here: https://blogs.technet.microsoft.com/uktechnet/2016/10/13/16945/ The QnA Maker code base and technical implementation details have been written up by Toby Bradshaw here: https://www.microsoft.com/developerblog/real-life-code/2016/09/13/Servicing-FAQ-Style-Content-Via-CaaP.html Update 14/12/2016: The QnA Maker is now in Preview as part of Microsoft Cognitive Services:…

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