CRM Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers and partners. Each accelerator is available at no cost and will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities. Microsoft Dynamics CRM customers and partners are encouraged to further extend these accelerators to meet their specific business needs.
There is a video on Channel9 that gives you a good overview of what they are. All in all there are going to be eight covering the following areas (links in place for the ones that are there, and links to the Channel9 video):
- Event management
- Enterprise Search – Video Overview
- Sales Methodologies
- Extended Sales Forecasting
- CRM Notifications
- Business Productivity
CRM is a fantastic platform to work with, and these are going to reduce the time taken to go from that initial installation to delivering real value to the customer. I plan to take a look at them over the coming weeks and see how they are relevant to the Government market.