KYC series – customer lifecycle approach

There are many ways to analyze customer data. We present here the approach that may be taken with the tools that are available with Cortana Intelligence. Do some basic business analysis – get to know the customer, get to know the data, do some simple charts to see how revenue changes, margins change, what products…

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Know your customer (KYC) – introduction to series

How do you make sense of sales data generated by transactions with 100,000 customers, 10000 products from 15 different sites through 10 different channels? It’s easy, you say, because there are now so many tools available to do this and this is not even big data. But it’s also hard because you don’t need big data…

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KYC – Basic description of example company

Ok, a lot about setting the stage; let’s do it. First a little bit about our example company. Here it is. Contoso Groceries UK, about $500m business. They procure and then distribute various grocery items to other smaller businesses who could be smaller groceries themselves or restaurants of various types or event caterers or even public institutions…

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Demand forecasting for hierarchical data

Introduction Demand forecasting is an essential component of supply chain management. Accurate demand forecast leads to more effective production planning, better inventory management, or more accurate capacity planning. We collaborated with UXC Eclipse, a global Dynamics partner, to build a customer-tailored application for demand forecasting using Cortana Intelligence Suite components. The solution not only improved…

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Recommendation API now available through Microsoft Cognitive services

Recommendation API has moved from its home in Data marketplace to a new home in Cognitive services. All of our customers have already moved to consume the service from its new location. If you are trying out the service and have built some infrastructure and integrations, this post will provide you all that is needed…

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Recommendation API – Solution architecture perspective for Microsoft Dynamics customers

Read this post to get an overview of this API and to get better understanding of how to build a solution using this service. For details about the service itself read the technical documentation.   Who uses the recommendations API? Recommendations API is popular with Microsoft Dynamics customers, particularly in distribution and retail space. The…

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Opportunity scoring – Machine Learning on Sales Pipeline

Microsoft team has released a Opportunity Scoring solution. Opportunity scoring uses a machine learning model trained on past sales data to predict the eventual probability that the sale will be won. Training and prediction are implemented with Azure Storage and Azure Machine Learning, orchestrated by Azure Scheduler, and executed within an Azure Web Job. Where…

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Looking forward to WPC

Hey folks, WPC is just a few weeks away and I wanted to take a moment to update folks on the sessions that should be of particular interest to System Integrators / Value-Added-Resellers and Independent Software Vendors (SIs/VARs/ISVs) that are investigating and/or developing solutions for customers incorporating components of the Cortana Intelligence Suite.  Here’s a few sessions that…

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Learning with Partners at WPC 2016

Hey folks, What a whirlwind WPC2016 was this year!  I was happy to see Dynamics 365 get unveiled and to hear Satya talk about the Common Data Model.  We’re very excited to see unification happen on the various entity models that have evolved over the years and to see another example of the One Microsoft strategy…

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Machine Learning Workshop in Charlotte, NC

Hello everyone, Just two weeks ago in Charlotte, NC, the Microsoft Dynamics and Cortana Intelligence team held a 2 day workshop for our Industry Partners at the Microsoft campus off of Arrowood Road.  In attendance was an array of partners who provide Dynamics AX and CRM customers with actionable business intelligence, forecasting and integration support.  We had…

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