Commonwealth Bank of Australia has 60% adoption rate of Lync in 24 hours of deployment

imageA fantastic 3:30 video case study from the Commonwealth Bank of Australia has just been released outlining their Microsoft Lync 2010 experience for Instant Messaging, Presence, Audio, Video, and Web Conferencing.

A couple of stand out stats and points CommBank mention in the video:

  • 32,000  users
  • Deployed in a couple of weeks
  • No compatibility or stability issues – it just worked
  • Training is self driven – intuitive enough to be self taught
  • 60% of users adopted within 24 hours of deployment
  • External federation for communication and collaboration with partners
  • A hearing impaired employee discovered she can now use Video to read lips of remote people she is working with




Check it out here at this friendly URL:

Comments (2)
  1. Mark Jackson says:

    Awesome…Impressive…  need to know more…

  2. Hermann Schwabe says:

    I am looking for the form "Fit and Proper" as I would like to see what type of questions your bank asks of prospective directors.

    I would very much appreciate if you could send me one attached to an email to

    Thankin you for your effort, Hermann Schwabe

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