Some questions you might have on your mind (regarding the UK launch)

I'm aware that readers of this blog are waiting for answers to three questions (maybe more, but let's start with these):

  1. For people who attended the physical launch, you want to know when the "thank you" email will be sent giving you your choice of software

  2. For people who took part in the online competition, you want to know whether we've reached the 1000 winners mark for each product

  3. And everyone wants to know when we're putting the "download" option back up for the videos

Some answers:

  1. The "thank you" email: It hasn't been sent yet, but it's imminent. If it doesn't go tomorrow it will be early next week. I'll post a blog entry when it's gone, or if there's going to be further delay (I was reminded today that we commited to send it within 10 days of launch, so technically it isn't late. But nevertheless we'll keep pushing)

  2. Have we reached 1000 winners? I enquired today and understand that the process is underway to determine this. It's not quite as simple as it may appear however, but we should have an answer at some point next week. Again, I'll keep you updated as I hear more. When I know, you'll know

  3. When are the downloads going back up? We had a test today and it's looking good. If the results are ok we'll put it straight up. My guess is Monday morning, but again I'll let you know if not.

Hopefully that helps. I've tried to be as open and honest with you all as I can throughout this process. Why? Because if I was in your shoes I'd want to know the answers and there are few things worse than feeling you're in the dark. So if you're wondering whether anyone is bothering about this / cares about it / etc....well yes the whole team does. And everyone is working hard to get this stuff done so we can all get on with the rest of our lives.

Thanks for bearing with us in the interim.

Comments (9)
  1. Ian Walker says:

    Hi Ian,

    Just wanted to say thanks for organising such a splendid event last weekend. Both days were very enjoyable.  Please pass on my (our) thanks to all concerned.

  2. Ian Moulster says:

    Thanks Ian, much appreciated, I’ll pass it on.

  3. Liz Wald says:

    Hi Ian,

    I enjoyed the event – well done to all concerned. I just have a couple of niggles about the follow-on aspects:

    (1) I can’t find the powerpoint slides for download on the web site. When are these going to be available?

    (2) The procedure for getting the free software is over complicated, particularly when I had problems with Live ID (the link to paste for email confirmation was too long for the browser). Why not just hand out a card at the event at registration to be returned when we hand in the feedback form and badges?

    Will we get any email confirmation that we will be receiving the software, and which?

  4. Ian Moulster says:

    Thanks Liz.




    Yeah, they’re well hidden at the moment. I have asked for them to be listed more prominently. However you can get them as follows:

    1) Click on the "agenda" link on the left hand navigation on

    2) Select the "day 1 agenda"

    3) Click the "overview" link for the session you’re interested in

    4) You’ll see a link for the presentations

    Free software procedure


    A number of options were considered, based on what works for the attendees, what works logistically, what works re budget, etc. The approach we took came out as the best option taking everything into account. However I’ll make sure we take your comments on board as we review how to improve for next time. So thanks.

    Email re software


    No you won’t received a further email, but I’ll post a blog entry when they’ve been dispatched (and will keep you updated with news re when they’ll be shipped, when I get it).


  5. David Hearn says:

    I recevied my email to confirm whether I want Vista or Office.  Can you confirm which edition of Vista or Office it will be?

    The Friday/Saturday event was very good – especially the coding event.  Would be worth having more hands on events like that I think.


  6. Ian Moulster says:

    Hi David – it is Windows Vista Ultimate or Office Professional 2007.

    Thanks for your comments re the event, useful info and I agree we should try to do more of these.

  7. Aidan Folkes says:

    I want to second the call for more like day 2. Especially the quiz at the end at the end of the day (which got really competitive)!

  8. N.D. says:

    Yep quiz was fun! Would have liked to have won the Xbox 360 there tho 😀 Don’t suppose we can swap our free copy of Vista/Office (for attending the event) for an Xbox 360 😀 😛

  9. David Hearn says:

    That quiz was excellent.  Not sure what I’m going to do with the 2 LifeCams my team won though!  When I was trying to work out the final question, my maths just went to pot and ended up with about 450,000.  When I got home and reworked the maths (ie. guess number of cups per day, number of staff etc) I got much much closer to the actual figure.  Anyway – can’t be greedy – I got 2 LifeCams out of it!

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