A secret shopper’s perspectives on the EHR and clinical workflow

As someone who has practiced medicine using both paper and electronic records, and someone who’s been focused on the health tech scene for the past 20 years, you might think I’ve seen it all. Indeed, during my 35 year career in medicine and tech I’ve traveled the world and learned a lot about healthcare, clinical practice and the intersection…

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Pushing the pause button and being thankful

With the Thanksgiving Holiday fast approaching, I wanted to take a moment to let my readers know how much I have appreciated your patronage of HealthBlog over the years. I’ve been writing this blog since October of 2005 when my then manager here at Microsoft suggested that a blog might be a good way to communicate…

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Reinventing and moving beyond the EHR. The proof is all around us.

HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, “Don’t call it an EHR”. Perhaps we shouldn’t be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR adoption by physicians has surpassed 80 percent, clinician satisfaction…

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Health Information Exchange (HIE). A recipe that just might work.

If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic’s or hospitals’ or health system’s electronic health record solution might be, the value of the patient data these systems capture…

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Getting more bang for the buck from your investments in Health IT

If you are an executive or physician leader for a hospital, health system, or clinic I don’t have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way more than the latest high-tech medical imaging…

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Digital Health Days 2015 in Stockholm

I spent last week in Stockholm, Sweden, meeting with some of our customers and partners. I also had the honor of providing a keynote for an industry conference called Digital Health Days. The Digital Health Days conference is an annual event that brings together clinicians, managers, politicians, technologists, patients and others to explore the many…

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Nordics at the forefront of extending the reach of virtual healthcare

Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or clinic may be hours away. I have fond memories…

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Patient and Power no longer an oxymoron. Just follow the money.

For as long as I’ve been involved the healthcare industry, both as a physician and healthcare executive, I’ve always viewed the patient as the most disenfranchised, powerless cog in the wheel. This didn’t come from any sort of disdain for patients. In fact, every time I or a family member had to engage with the healthcare “system” I too felt…

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Improving health and healthcare, a global perspective

If you live in America and work in the healthcare industry it is easy to assume that the issues we face in providing care to our population are uniquely American. While it is true that we spend more per capita on healthcare than other nations, and many would argue that we spend too much for…

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The rise of the machines in healthcare. What it portends for clinicians and other workers.

This morning I came across an interesting article by Jason Hiner on ZDNet. The article, When robots eliminate jobs, humans will find better things to do, examines how innovation and new technologies have disrupted jobs throughout history. It makes the case, be it in farming or the manufacture of automobiles, that while disruption in the workforce does happen and some people do suffer…

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