A secret shopper's perspectives on the EHR and clinical workflow

As someone who has practiced medicine using both paper and electronic records, and someone who’s been focused on the health tech scene for the past 20 years, you might think I’ve seen it all. Indeed, during my 35 year career in medicine and tech I’ve traveled the world and learned a lot about healthcare, clinical practice and the intersection…

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Setting aside differences and embracing what connects us

It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review Microsoft’s value proposition in health and the healthcare…

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Bendigo Health, building a cloud first, mobile first health platform of the future

This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health. Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies (ICT) using Microsoft and Microsoft partner services, products, and solutions. In…

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What doctors aren't learning in medical school, and what needs to be done about it

I came across the most wonderful article today on ForbesBrandVoice by athenahealth contributor, Dr. Stephen Klasko. The article, What Doctors Aren’t Learning In Medical School And Why It Matters, touches on a theme that has been near and dear to me over the course of my own medical career–the importance of communication and collaboration in…

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Health Information Exchange (HIE). A recipe that just might work.

If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic’s or hospitals’ or health system’s electronic health record solution might be, the value of the patient data these systems capture…

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After the EMR. The technologies that will truly transform healthcare and clinical workflow.

Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial intelligence, I’d say they are spot on with regard…

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The Wrap on WoHIT– putting patients at the center

It feels like the past two days in Budapest, Hungary, have gone by in the blink of an eye; in this case a somewhat droopy, red and tired pair of eyes.  Let me start with a gigantic thank you to the many customers, partners, clinicians, EU officials, press and others who engaged with me and…

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Providing Healthcare in America—Where, How and by Whom?

For HealthBlog readers who were unable to attend HIMSS in Chicago, I thought I’d provide a recap of the presentation I gave in the Microsoft Theater.  The title of my presentation was aligned to our mission statement, “improving health around the world through software innovation”.  The new administration and our challenging economy will force significant…

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Doc in the box now out of the box

Our current model for healthcare delivery does a reasonable job meeting the needs of people in developed nations around the world.  However, even in those nations that provide good care for citizens there are growing concerns about aging populations, the increasing incidence of chronic disease, and shortages of skilled healthcare professionals.  Then consider the other 5…

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Remedies for the Meltdown: What savvy healthcare organizations need to do now

In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare.  He rightfully points out that the health industry isn’t immune from financial downturns; only that the painful effects are often delayed a…

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