Setting aside differences and embracing what connects us

It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review Microsoft’s value proposition in health and the healthcare…

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Modernizing Communication and Collaboration in Healthcare

When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I’ve observed pieces of that dream come together as information technology matured. It started with gradually improved technologies to deliver rich audio and video over internal and…

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Bendigo Health, building a cloud first, mobile first health platform of the future

This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health. Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies (ICT) using Microsoft and Microsoft partner services, products, and solutions. In…

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What doctors aren’t learning in medical school, and what needs to be done about it

I came across the most wonderful article today on ForbesBrandVoice by athenahealth contributor, Dr. Stephen Klasko. The article, What Doctors Aren’t Learning In Medical School And Why It Matters, touches on a theme that has been near and dear to me over the course of my own medical career–the importance of communication and collaboration in…

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Reinventing and moving beyond the EHR. The proof is all around us.

HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, “Don’t call it an EHR”. Perhaps we shouldn’t be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR adoption by physicians has surpassed 80 percent, clinician satisfaction…

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Health Information Exchange (HIE). A recipe that just might work.

If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic’s or hospitals’ or health system’s electronic health record solution might be, the value of the patient data these systems capture…

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Getting more bang for the buck from your investments in Health IT

If you are an executive or physician leader for a hospital, health system, or clinic I don’t have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way more than the latest high-tech medical imaging…

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Digital Health Days 2015 in Stockholm

I spent last week in Stockholm, Sweden, meeting with some of our customers and partners. I also had the honor of providing a keynote for an industry conference called Digital Health Days. The Digital Health Days conference is an annual event that brings together clinicians, managers, politicians, technologists, patients and others to explore the many…

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EHR satisfaction survey; reading between the lines and thinking about what’s next

It was with a bit of my own satisfaction that I read today’s HealthcareITNews report on their new user survey of EHR satisfaction. The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices, interoperability with other clinical systems, interoperability with billing systems,…

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After the EMR. The technologies that will truly transform healthcare and clinical workflow.

Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial intelligence, I’d say they are spot on with regard…

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