Three things hospitals and health systems need to do in 2016 and why

This is the time of year we all start making resolutions and predictions for the new year ahead. One of my fellow executives here at Microsoft asked me to respond to the following question: “If I could recommend 3 actions for health organizations to undertake in 2016, what would they be, and why?” Of course it is hard to…

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Modernizing Communication and Collaboration in Healthcare

When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I’ve observed pieces of that dream come together as information technology matured. It started with gradually improved technologies to deliver rich audio and video over internal and…

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Health Information Exchange (HIE). A recipe that just might work.

If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic’s or hospitals’ or health system’s electronic health record solution might be, the value of the patient data these systems capture…

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Trust matters in health and healthcare, and so do standards on privacy, security and compliance

Spoiler alert! The subject of this blog post will be quite boring for most of my readers. It is, however, one of the most important topics I could share with you. It seems almost every day we hear about a new data breach of one kind or another. It happens to retailers, web service companies, banks, entertainment companies, and…

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Don’t get trapped in a health data vortex without the tech you need to manage it

HealthBlog readers may have noted my absence over the last two weeks. That’s because I was taking a little break from my day job at Microsoft.  My wife and I enjoyed a much needed vacation in Sedona, Arizona, that included a side trip and overnight stay at the Grand Canyon.  Although August isn’t the best…

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Microsoft HealthVault: A Place to Search, Store and Connect Health Information for You and Your Family

As a physician, I know how important it is to have access to my patient’s health information.   As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals.  As a care manager for my elderly parents, I’ve experienced firsthand how difficult it is to keep…

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Microsoft Exchange Hosted Services: Right solution, right time, right price for healthcare

If you are charged with managing e-mail, messaging, and other forms of electronic communication and collaboration in a healthcare organization large or small, you will be very interested in learning more about Exchange Hosted Services from Microsoft.  For starters, check out the new audio-cast on this topic in my House Calls for Healthcare Professionals series.  This…

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