EHR satisfaction survey; reading between the lines and thinking about what's next

It was with a bit of my own satisfaction that I read today’s HealthcareITNews report on their new user survey of EHR satisfaction. The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices, interoperability with other clinical systems, interoperability with billing systems,…

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Trust matters in health and healthcare, and so do standards on privacy, security and compliance

Spoiler alert! The subject of this blog post will be quite boring for most of my readers. It is, however, one of the most important topics I could share with you. It seems almost every day we hear about a new data breach of one kind or another. It happens to retailers, web service companies, banks, entertainment companies, and…

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Don’t get trapped in a health data vortex without the tech you need to manage it

HealthBlog readers may have noted my absence over the last two weeks. That’s because I was taking a little break from my day job at Microsoft.  My wife and I enjoyed a much needed vacation in Sedona, Arizona, that included a side trip and overnight stay at the Grand Canyon.  Although August isn’t the best…

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Microsoft HealthVault: A Place to Search, Store and Connect Health Information for You and Your Family

As a physician, I know how important it is to have access to my patient’s health information.   As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals.  As a care manager for my elderly parents, I’ve experienced firsthand how difficult it is to keep…

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Microsoft Exchange Hosted Services: Right solution, right time, right price for healthcare

If you are charged with managing e-mail, messaging, and other forms of electronic communication and collaboration in a healthcare organization large or small, you will be very interested in learning more about Exchange Hosted Services from Microsoft.  For starters, check out the new audio-cast on this topic in my House Calls for Healthcare Professionals series.  This…

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