Digital Health Days 2015 in Stockholm

I spent last week in Stockholm, Sweden, meeting with some of our customers and partners. I also had the honor of providing a keynote for an industry conference called Digital Health Days. The Digital Health Days conference is an annual event that brings together clinicians, managers, politicians, technologists, patients and others to explore the many…

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EHR satisfaction survey; reading between the lines and thinking about what’s next

It was with a bit of my own satisfaction that I read today’s HealthcareITNews report on their new user survey of EHR satisfaction. The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices, interoperability with other clinical systems, interoperability with billing systems,…


Nordics at the forefront of extending the reach of virtual healthcare

Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or clinic may be hours away. I have fond memories…

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After the EMR. The technologies that will truly transform healthcare and clinical workflow.

Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial intelligence, I’d say they are spot on with regard…


Controlling vs. collaborative IT leadership and what it means to your healthcare organization

Forgive me, but I simply need to vent. Think for a moment about your hospital or health system’s IT leader. Would you describe this person as controlling or collaborative? Do you even really know? And what difference does it make? In my role at Microsoft, I meet with many business and clinical leaders in health and healthcare. I…

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Patient and Power no longer an oxymoron. Just follow the money.

For as long as I’ve been involved the healthcare industry, both as a physician and healthcare executive, I’ve always viewed the patient as the most disenfranchised, powerless cog in the wheel. This didn’t come from any sort of disdain for patients. In fact, every time I or a family member had to engage with the healthcare “system” I too felt…

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Improving health and healthcare, a global perspective

If you live in America and work in the healthcare industry it is easy to assume that the issues we face in providing care to our population are uniquely American. While it is true that we spend more per capita on healthcare than other nations, and many would argue that we spend too much for…

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The rise of the machines in healthcare. What it portends for clinicians and other workers.

This morning I came across an interesting article by Jason Hiner on ZDNet. The article, When robots eliminate jobs, humans will find better things to do, examines how innovation and new technologies have disrupted jobs throughout history. It makes the case, be it in farming or the manufacture of automobiles, that while disruption in the workforce does happen and some people do suffer…

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Bringing clinical workflow to life with Microsoft and Windows 10

On Wednesday, July 29th, Microsoft releases Windows 10. The world awaits. Of course here at Microsoft, many of us have been testing and using early builds, and now the final build, of Windows 10 for quite some time. In fact, millions of people who don’t work at Microsoft, those who participated in the Windows Insider program, have also…


Trust matters in health and healthcare, and so do standards on privacy, security and compliance

Spoiler alert! The subject of this blog post will be quite boring for most of my readers. It is, however, one of the most important topics I could share with you. It seems almost every day we hear about a new data breach of one kind or another. It happens to retailers, web service companies, banks, entertainment companies, and…

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