Bringing clinical workflow to life with Microsoft and Windows 10

On Wednesday, July 29th, Microsoft releases Windows 10. The world awaits. Of course here at Microsoft, many of us have been testing and using early builds, and now the final build, of Windows 10 for quite some time. In fact, millions of people who don't work at Microsoft, those who participated in the Windows Insider program, have also been using and providing feedback on Windows 10 during much its development cycle. It's one of the reasons I think that this highly-anticipated release of Windows is going to be truly spectacular because it literally has been built with input provided by a wide community of users.


You'll find lots of reasons to make the upgrade. You can read about those here. However, in this post I'd like to focus on the bigger picture for Microsoft, Windows 10 and the industry and people I care most about--health, healthcare, clinicians, patients and really just everyone else who wants to get or stay healthy.

Within the healthcare community, it's hard to ignore all the noise about the electronic medical record (EMR). Indeed, I share many of the concerns that both clinicians and sometimes their patients voice about the EMR-- concerns about high costs, loss of productivity, incomplete or missing data, the privacy and security of patient information, and the general lack of interoperability between systems. I also know that the tech industry and particularly the companies that make and sell EMR systems are working hard to address these issues.Thanks to tech advances, and especially the advent of mobile devices and cloud computing, I believe these issues can be addressed to everyone's, or almost everyone's satisfaction.

However, as I've written about so many times before on this blog the EMR, while necessary, is just the foundation for technologies that will transform health and healthcare delivery. The true transformation of healthcare will come from how we use technology to gain insights from the digital data being captured by the EMR and how we use technology more broadly to improve communication and collaboration among care teams, their patients, and communities at large.

With every new release of Windows, and the many robust productivity, analytics, communication and collaboration solutions that ride on top of Windows, my health industry team at Microsoft pulls together a great demo to show how the new operating system and an array of amazing applications can work together to improve healthcare. We do this to help our many partners around the world understand how the Windows platform and Microsoft solutions can be used to improve clinical workflow in the products and solutions they develop for the healthcare industry. We also to this to show the many ways our healthcare customers themselves can deploy these technologies in their hospitals, clinics, and other sites to improve the delivery of care. Here are a few screen shots from our new Windows 10 in health and healthcare demo.

This first one shows different applications snapped together the same screen. In this case we see EMR data side by side with a forms-based home health application running in a browser. In Windows 10, up to four simultaneous applications can be snapped on to the same screen, with many more running in the background.  

In this next screen shot, we see an example of Power BI being used to gather, analyze and visualize quality of care data streaming from clinic and community sources.


In this view, we see health system data combined with population health statistics being visualized with Power Map.

Here we see Office 365 and SharePoint being used as part of a care management solution.

In this next view we see an Office 365 home health intake form being screen-shared via Skype for Business as care team members collaborate in real time to develop a care plan for their patient.

Finally, in this shot we see how Office 365 and OneNote are being used along with Skype for Business to document and share information that was gathered during a home health safety assessment.

These are just a few examples from a much larger, and quite fluid Windows 10 in health demo that we'll be sharing with our customers and partners in the weeks and months ahead. I believe it is time to start thinking well beyond the EMR in ways technology can be applied to improve the cost, quality and access of care while also improving the satisfaction of those giving and receiving that care.

Bill Crounse, MD             Senior Director, Worldwide Health              Microsoft


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