Deaf Society improves communication and services with Microsoft Lync

I suspect most of us take our hearing for granted. We seldom think about how a hearing loss or deafness might challenge our ability to communicate.  However, for those with profound loss of hearing or deafness, the ability to communicate with others over distance, using the telephone for example, is less than optimal.  Sure, there…

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A thankful reflection on information technology in health and healthcare

This year marks my 10th anniversary at Microsoft.  I have much to be thankful for.  I have a wonderful family.  I am gainfully employed.  Through my work, I’ve had an opportunity to travel the world and learn more about health, healthcare, information technology, and people than I might ever have possibly imagined. Although I sing…

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How to improve care experience (and satisfaction) while maintaining compliance

No matter where I travel these days to meet with health industry customers, there is a common theme. Oh sure; hospital and clinic IT staff, administrators and clinician leaders are focused on electronic medical records, meaningful use (in the US) and on moving to more accountable care models.  But there is another pressing demand that…

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Electronic records may define new era for “evidence-based” medicine

This week while other members of my Microsoft team are hanging out in Brussels, Oslo, Mexico City, Rio, and even Cyprus, I find myself in Indianapolis, Indiana.  Oh well, at least the plane ride was shorter. I’m here for something we call the EBC (executive briefing center) Direct program.  In today’s health economy, many of…

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Health records move to the cloud in Rio de Janeiro, Brazil

This week on Health Tech Today we travel to Rio de Janeiro, Brazil.  We’ll introduce you to a Microsoft partner that is working with the health ministry to give every citizen a patient centric health record in the cloud.  The partner is a Portuguese company now working in Brazil called Health Innovation Systems.  The solution…

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On the road to Accountable Care

I spent the end of this week on the road in the Boston area.  On Thursday morning, I delivered a keynote for a meeting organized by the Massachusetts Hospital Association at the Waltham Woods Conference Center in Waltham, Mass.  The theme for the meeting was “Opportunities and New Frameworks for Hospital/Physician Alignment in an Era…

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