In my last Blog posting I hinted that a “new day was coming in Healthcare IT”. As HealthBlog readers may have surmised, I had advance knowledge of an announcement that was made late last evening and is hitting the press today. That announcement is the purchase by Microsoft of a company called Global Care Solutions (GCS) of Bangkok, Thailand. The company produces clinical and back office solutions for enterprise hospitals. In fact, it was developed in one such hospital; Bumrungrad Hospital. In case you don’t know, Bumrungrad is one of the leading “destination hospitals” in the world. Each year, this Joint Commission accredited hospital treats more than 1.2 million people who come from 190 countries.
We’ve been working with Global Care Solutions and Bumrungrad Hospital for some time now. Bumrungrad served as a case study hospital in the early days of our health industry vertical here at Microsoft. We visited the hospital on multiple occasions and profiled it as a best in class example for the the use of SQL Server in an enterprise clinical setting. Years ago we were astounded by the simplicity of Global Care’s solution that, even then, was a marvel of clinical and back office work flow automation. Furthermore, it did all this by necessity in many foreign languages. Today GCS is implemented in 7 hospitals around the Asia Pacific region. The system is a fully integrated suite of clinical and back office modules (50 applications) designed to run in a single database operating exclusively on Microsoft operating systems and databases.
People come to Bumrungrad Hospital from all over the world for treatment. Many people comment that the hospital feels more like a 5-star hotel than a hospital, and it runs just as efficiently. Part of the reason it runs so well is because of the advanced IT solutions developed by GCS. Initial markets for GCS will include hospitals that want to purchase and implement a full end-to-end system that rapidly brings them to a fully integrated and mature IT state, as well as newer hospitals that want an innovative approach with a fully integrated HIS suite on the Microsoft platform. This includes hospitals and health systems in SE Asia and other developing countries like China and India.
By working together with GCS and Bumrungrad, Microsoft adds to a growing portfolio of health industry solutions such as Azyxxi. Combined with and surrounded by our ubiquitous knowledge worker solutions, data analysis and reporting capabilities, world-class communication and collaboration tools, and other resources, I think it is safe to say that a new day in healthcare IT truly has arrived!
Bill Crounse, MD Worldwide Health Director Microsoft Corporation