How Progressive Healthcare Organizations Are Using Patient Self-Service Kiosks and Devices
We go to the bank and use an ATM to get cash or make a deposit. We arrive at the airport and check in for our flight using a kiosk. But we go to our doctor or local hospital and we get a clipboard, pencil, and several pages of forms to fill out. Worse yet, we move to a different department in the same institution and it’s likely we’ll be asked to fill those forms all over again. It doesn’t have to be that way.
Listen to a panel discusses on how today’s progressive healthcare practices are catching a new wave—patient self-service. And, how they’re cashing in with more satisfied patients and a more positive bottom line.
Panel guests
| • | David W. Carleton, CIO, Heritage Valley Health System , a healthcare delivery system consisting of 2 hospitals and 50+ physician offices and clinics covering a 60 mile radius located NE of Pittsburgh. |
| • | Chaim Indig, President and co-founder of Phreesia Inc. Phreesia is a start-up focused on changing the patient experience in private practice without adding cost to the physician or patient. |
| • | Dr. Simeon Schwartz, Chief Executive Officer (CEO), West Chester Medical Group. Dr. Schwartz is a board certified hematologist and medical oncologist who has been active in clinical practice and teaching since 1983. He has been listed multiple times in New York Magazine and Westchester Magazine “Best Doctors” issues. |
| • | Raj Toleti, President, Galvanon. Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital, and in the physician's office through kiosks, Web applications, and software that streamline everyday patient interactions and improve patient flow through the healthcare process. |
This 25-mintue audio program is available for download or streaming here: I hope you enjoy it!
Bill Crounse, MD Healthcare Industry Director Microsoft Healthcare & Life Sciences