The Next Chapter–Microsoft and digital technologies in health and healthcare delivery

\ When I joined Microsoft in September of 2002 I never dreamed I’d be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn’t exist. HealthBlog wasn’t born until October of 2005. Since then, I’ve posted more than 800 articles about digital tech in health and healthcare.  I came to Microsoft after…

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A secret shopper’s perspectives on the EHR and clinical workflow

As someone who has practiced medicine using both paper and electronic records, and someone who’s been focused on the health tech scene for the past 20 years, you might think I’ve seen it all. Indeed, during my 35 year career in medicine and tech I’ve traveled the world and learned a lot about healthcare, clinical practice and the intersection…

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Three things hospitals and health systems need to do in 2016 and why

This is the time of year we all start making resolutions and predictions for the new year ahead. One of my fellow executives here at Microsoft asked me to respond to the following question: “If I could recommend 3 actions for health organizations to undertake in 2016, what would they be, and why?” Of course it is hard to…

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Setting aside differences and embracing what connects us

It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review Microsoft’s value proposition in health and the healthcare…

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Modernizing Communication and Collaboration in Healthcare

When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I’ve observed pieces of that dream come together as information technology matured. It started with gradually improved technologies to deliver rich audio and video over internal and…

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Pushing the pause button and being thankful

With the Thanksgiving Holiday fast approaching, I wanted to take a moment to let my readers know how much I have appreciated your patronage of HealthBlog over the years. I’ve been writing this blog since October of 2005 when my then manager here at Microsoft suggested that a blog might be a good way to communicate…

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Bendigo Health, building a cloud first, mobile first health platform of the future

This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health. Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies (ICT) using Microsoft and Microsoft partner services, products, and solutions. In…

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What doctors aren’t learning in medical school, and what needs to be done about it

I came across the most wonderful article today on ForbesBrandVoice by athenahealth contributor, Dr. Stephen Klasko. The article, What Doctors Aren’t Learning In Medical School And Why It Matters, touches on a theme that has been near and dear to me over the course of my own medical career–the importance of communication and collaboration in…

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Reinventing and moving beyond the EHR. The proof is all around us.

HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, “Don’t call it an EHR”. Perhaps we shouldn’t be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR adoption by physicians has surpassed 80 percent, clinician satisfaction…

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Health Information Exchange (HIE). A recipe that just might work.

If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic’s or hospitals’ or health system’s electronic health record solution might be, the value of the patient data these systems capture…

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