Podcast: Planning and Storyboarding

Is it worth spending the time it takes to sketch out graphical ideas in advance, or is it better to get started quickly and spend the time on the version you plan to hand off? Does it make sense to spend resources storyboarding a video, or is it wiser to spend that time shooting, as…

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Podcast: Minimalism in writing and presentation

The concepts behind Minimalism have been an accepted part of good technical writing and presentation style for some time, but it never hurts to hear it again. Eric Schmidt just finished a two-day writing workshop on minimalism, and he talks about the most important lessons he took away from those sessions. Listen to the episodeDuration:…

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Learn by doing: Example of using games to teach software

In my last post, I talked about how I believe that appealing to multiple learning styles is the key to creating valuable instructional content. Obviously, one of the best ways to learn how to do a new (or frequently forgotten) task is to just do it. Office Labs, a group here at Microsoft, has embraced…

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Screencasts ARE documentation

We came across a blog post, written by a technical writer, who describes her personal experiences with creating screencasts. Her manager asked each member of her writing team to create a video featuring a product that they document. This line from the blog post strikes a chord for me: Another great thing: this product has…

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