Exchange 2010

This is the time when a lot of our 2010 products are having some important pre-RTM releases. Exchange is one of them with a public Beta.

There is lots of goodness there. Of course, personally, I’m mostly interested in the features that will help me manage my Inbox from hell more efficiently.

Improve user productivity with the ultimate inbox experience. Basex Inc. recently estimated that the average number of corporate e-mail messages received per person per day is expected to reach more than 93 by 2010. In addition, businesses lose $650 billion annually in productivity due to unnecessary interruptions including those from e-mail (Basex, 2008). Exchange 2010, together with Microsoft Outlook 2010, will give people more control over their communications with features such as these:

-MailTips. Warn users before they commit an e-mail faux pas such as sending mail to large distribution groups, to recipients who are out of the office or to recipients outside the organization, helping protect against information leaks and reduce unnecessary e-mail messages.

-Voice Mail Preview. See text previews of voice mail directly in Outlook.

-Ignore Conversation. This e-mail “mute button” allows people to remove themselves from an irrelevant e-mail string, reducing unwanted e-mail and runaway reply-all threads.

-Conversation View. Combine related e-mail messages in a single conversation to reduce inbox clutter.

-Call Answering Rules. Create customized “Press 1 for …” call-routing menus with Exchange voice mail.

-Consistent Experience. Use Outlook on the PC, a mobile phone or a browser for the same experience with enhancements in Outlook Mobile and Outlook Web Access.