Information About The Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Integration Tool - Now Available!
Hello Everyone,
A number of you have heard about the new Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 (Integration Tool) and have asked a lot of great questions! Well, today we are releasing a Partner/Customer ready Frequently Asked Questions (FAQ) document...and this is only the beginning of the collateral to help you learn about the new Adapter...
Here is the list of additional collateral we will be providing Microsoft Dynamics CRM/GP Partners:
All Collateral mentioned below will be placed on the following PartnerSource Landing Page (As it becomes available): https://mbs.microsoft.com/partnersource/partneressentials/partnerreadiness/resourcing/MDCRMGPAdapter
1. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Frequently Asked Questions (FAQ) – AVAILABLE! (Website Live this Afternoon)
2. Invigoration Station - Radio Interview with Ben Corwin - Sr. Microsoft Dynamics GP Product Manager – AVAILABLE! (Website Live This Afternoon)
3. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Partner Readiness Webinar (Slide Deck and Live Meeting Recording) – COMING SOON!
4. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Customer Webinar (Slide Deck and Live Meeting Recording) – COMING SOON!
5. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Case Studies/Solution Briefs – COMING SOON!
6. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP Thru-Partner eMail Template – COMING SOON!
7. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 (Chapter on the Adapter in a publication) – COMING SOON!
8. Microsoft Dynamics CRM 4.0 for Microsoft Dynamics GP 10.0 Out-Of-The-Box (OOTB) Entity Mappings – COMING SOON!
9. Microsoft Dynamics CRM 4.0 for Microsoft Dynamics GP 10.0 DemoMate Click-Thru (with Speaker Notes) – COMING SOON!
10. Microsoft Dynamics CRM 4.0 for Microsoft Dynamics GP 10.0 Technical Demonstration Toolkit/VPC – COMING SOON!
11. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 VM Express Technical Demonstration Toolkit/VPC – COMING SOON!
12. Implementer/Consultant (High Level 2-3 Hour) Recorded Training – COMING SOON!
Here is the list of additional collateral we will be providing Microsoft Dynamics CRM/GP Customers:
All Collateral mentioned below will be placed on the following CustomerSource Landing Page (As it becomes available): https://mbs.microsoft.com/customersource/worldwide/us/productinformation/factsheets/MDCRMGPAdapter
1. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Frequently Asked Questions (FAQ) – AVAILABLE! (Website Live This Afternoon)
2. Invigoration Station - Radio Interview with Ben Corwin - Sr. Microsoft Dynamics GP Product Manager – AVAILABLE! (Website Live This Afternoon)
3. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Customer Webinar (Slide Deck and Live Meeting Recording) – COMING SOON!
4. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Customer Case Studies/Solution Briefs – COMING SOON!
5. Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 (Chapter on the Adapter in a publication) – COMING SOON!
6. Microsoft Dynamics CRM 4.0 for Microsoft Dynamics GP 10.0 Out-Of-The-Box (OOTB) Entity Mappings – COMING SOON!
Here are some of the main questions I have received (all contained in the attached FAQ):
- When will the Adapter be released?
The Adapter will be available on October 1, 2009.
2. Will there be a price for the Adapter?
No. The Adapter is FREE. However, customers will need to have an active/current Microsoft Dynamics GP Enhancement/Support plan. In addition, the customer will also need an active/current Microsoft Dynamics CRM Software Assurance (SA) Support Plan.
3. How can a customer obtain the Adapter?
The partner organization would place the order for the customer through the standard Microsoft Dynamics GP ordering system. No physical media will be provided. There will be a download page to download the actual files on PartnerSource. The URL is: https://mbs.microsoft.com/partnersource/deployment/resources/productreleases/MDGP10_CRMAdapter.htm
(This URL will be live on October 1, 2009.)
4. Does this new Adapter support Microsoft Dynamics GP 9.0 or Microsoft Dynamics CRM 3.0?
No. The Adapter will not be compatible with Microsoft Dynamics CRM 3.0 or Microsoft Dynamics GP 9.0 or any other previous versions of Microsoft Dynamics GP or Microsoft Dynamics CRM. In order to utilize the Adapter, the customer would be required to upgrade to Microsoft Dynamics GP 10.0 Service Pack 4 and Microsoft Dynamics CRM 4.0 Update Roll-up #5.
5. Is there an upgrade path from the previous Microsoft Dynamics CRM 3.0 Connector for Microsoft Dynamics GP 9.0?
There is no upgrade path available from the previous Microsoft Dynamics CRM 3.0 Connector for Microsoft Dynamics GP. As mentioned previously, In order to utilize the Adapter, the customer would be required to upgrade to Microsoft Dynamics GP 10.0 Service Pack 4 and Microsoft Dynamics CRM 4.0 Update Roll-up #5. Finally, the customer would then install the Adapter and integrate the two solutions.
6. What is/are the main integration engines/services used for the Adapter?
Web services and eConnect. The integration is a web service to web service integration. The integration is comprised of an NT Service which binds together web services for both Microsoft Dynamics CRM and Microsoft Dynamics GP to read and write data. The integration service also leverages a transform engine to convert the data between the interfaces to ensure that the data moving between the two systems is compatible and in correct form.
7. Does the Adapter use Microsoft BizTalk Server?
No.
8. What are the supported languages for the Adapter?
US English for both Microsoft Dynamics GP 10.0 and Microsoft Dynamics CRM 4.0. We are evaluating the other supported Microsoft Dynamics GP supported languages.
9. Will this release of the Adapter have multicurrency functionality?
No. We are considering multicurrency functionality for future releases of the Adapter.
10. Will this Adapter be available for other Microsoft Dynamics ERP products?
Yes. There will be an Adapter released for Microsoft Dynamics AX. This Adapter is scheduled to be released in calendar Q3 2010. We are currently working with the Microsoft Dynamics SL and Microsoft Dynamics NAV teams to determine the appropriate integration strategy with Microsoft Dynamics CRM. More information will be available as we complete the Microsoft Dynamics CRM Adapter for Microsoft Dynamics AX.
11. How is the Adapter different from an Independent Software Vendor (ISV) integration toolset?
The Adapter is an out of the box, lightly extensible data integration tool. Version 1 of the Adapter has been built to integrate Microsoft Dynamics CRM and Microsoft Dynamics ERP applications only. It will allow for additional property mapping between existing entities which are exposed through the adapters, and the upcoming SDK release will allow additional adapters to be built. If your integration requires more complex needs such as introducing workflows into the integration components, integrating other 3rd party products, or doing more multi-mastering of data across multiple applications, then an ISV integration toolset may be more appropriate.
12. Will there be a Software Development Kit (SDK) for the Adapter?
Yes. The Adapter SDK will be available in Calendar Q4 2009.
13. Can I utilize the Adapter to integrate my existing, or other software solutions, with Microsoft Dynamics GP 10?
Yes. However, Microsoft will only provide support for the integration between Microsoft Dynamics CRM and Microsoft Dynamics ERP solutions. In order to create integrations between your existing, or other software, solutions and Microsoft Dynamics GP or CRM, please review the Adapter SDK (Available: Calendar Q4 2009.) Microsoft will support the Adapter SDK, which will allow you to create your own self-supported integrations to other solutions of your choice.
To connect a non-Microsoft solution to any Microsoft Dynamics ERP solutions, additional licensing is required. A Dynamics Client for Office (DCO) license is needed for every user who accesses information from outside of the Microsoft Dynamics ERP solution. For example, if a customer has a custom application they want to integrate with Microsoft Dynamics GP, every person who sends data to Microsoft Dynamics GP or receives data from Microsoft Dynamics GP must have a DCO license.
If you are a Microsoft Dynamics GP partner, and you are looking for additional information regarding DCO licensing, please review the information on this website: https://mbs.microsoft.com/partnersource/pricing/announcements/msdclientsfaq.htm?printpage=false&stext=dco
If you are a Microsoft Dynamics GP customer, please consult with your partner to obtain additional information regarding DCO licensing.
14. Will this Adapter be compatible with Microsoft Dynamics CRM Online?
No. The initial release of the Adapter will only support installations of Microsoft Dynamics CRM 4.0 Update Rollup #5 and Microsoft Dynamics GP 10.0 Service Pack 4. We will continue to review our integration strategies between our hosted and on-premise applications.
15. Can the Adapter integrate Microsoft Dynamics GP 10.0 SP4 data into Microsoft Dynamics CRM 4.0 custom entities?
With the release of the SDK later this fall, CRM Custom Entities will be supported and customers and partners will be able to build their own additional adapters.
16. Who will provide support for the Adapter?
The Microsoft Dynamics CRM Support Team will support the Adapter tool. The Microsoft Dynamics GP Support Team will support the Dynamics GP Web Services used by the Adapter.
Please let me know if you have additional questions! We are looking forward to October 1, 2009 release date and providing additional collateral on the Adapter!!
Thanks,
Ben