Automating Agent Actions with Cognitive Services Speech Recognition in USD

Microsoft’s Cognitive Services offer an array of intelligent APIs that allow developers to build new apps, and enhance existing ones, with the power of machine-based AI. These services enable users to interact with applications and tools in a natural and contextual manner. These types of intelligent application interactions have significant applicability in the realm of…

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A New Blog by Geoff Innis: Innovating with Service from Microsoft

Welcome to my blog, focused on innovation in service and customer care with Microsoft technologies. This blog will be developer-centric, and will explore how emerging and existing technologies can drive impact in the domain of service, with Microsoft’s Service portfolio as a foundation. My background: I’ve been working with cloud and web-based technologies for over…

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