We just got upgraded from having Farmer Bros. drippomatic machines to having these monolithic Starbucks machines in our building and I have a feeling that it will do wonders for morale. I already have seen half a dozen people wonder in amazement as the robot barista brews coffee and then they walk off with an ear to ear grin. The machines themselves are definately pretty nifty and the coffee is good. I am suspicious that these will be a maintainence issue in the future... even if they are industrial strength. Well, I'll knock on wood and keep my hopes high that these machines continue to work out. The coffee is definately good and I love this company!