It's not that I don't want to help my friends and family. I am happy to do so, but there is so much stuff to know about these days, which means I end up doing tech support while everyone else gets to eat, talk, and have fun.
And I am sure that's the case for most folks who are in the IT industry.
That's why we're seeing a new industry growing around home networking services.
In the US it's companies like Geek Squad who have pionered this kind of service, and here in Australia there are a bunch of them, such as Gizmo who "is a new Aussie technical support company serious about making technology fun and simple ". As their motto reads, they've "read the manuals!"
So, thank you Gizmo and others like you for saving my weekends.