With the MSCRM launch this week, this is topical. There is an upcoming MSDN webcast on MSCRM. The details are as follow:
March 15 @ 9:00 AM - 10:30 AM Pacific Time, US & Canada (GMT-8)
March 16 @ 4:00 AM - 5:30 AM Australian Eastern Daylight Saving Time (GMT+10)
Jason Hunt, Technical Product Manager, Microsoft
This web cast is intended to provide an understanding of the features and benefits of architecture, customization, workflow, reporting, and using SDK for Microsoft® CRM. Developers shouldn’t miss the illuminating demonstrations that will confirm the ease of customizing and deploying the customizations of the Microsoft CRM User Interface to all the users; business processes via workflow rules; using out of the box reports; as well as customizing and creating new reports. ISVs and developers will also be introduced to Microsoft CRM SDK which provides an insight into customizing Microsoft CRM to a greater extent than is possible via out of box Microsoft CRM customization tools.
You can register by following this link: MSDN Webcast: Extending and Integrating with MBS CRM Part III - Level 200