The “Software Enabled Service Management” Solution

The concept of a Service Delivery Platform is relatively simple provided the services are all contained within one well-defined boundary:  A Software Application Store or an SDP for one set of functions in a mobile operators network.  However, once service providers begin to meld together services from multiple domains, problems abound.  Setting aside service interoperability…

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Announcing the PHP SDK for Windows Azure

      Microsoft continues to enhance the interoperability of the Azure Service Platform with the announcement of the availability of the PHP SDK for Windows Azure. Announcing PHP SDK for Windows Azure… and much more! The goal of the SDK is to provide high-level abstractions that enable PHP developers to interoperate readily with Windows…

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Microsoft a Service Provider FINALIST – TM Forum Best Practices Excellence Awards

Microsoft Online Services was selected as a Finalist by the TM Forum for this year’s Best Practices Excellence Awards 2009.  The awards were recognized at the TM Forum’s Management World event held in Nice, France from 6-9 May 2009.  Traditionally one might expect Microsoft to be entered in the category of a supplier rather than…

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Just Back from TM Forum’s Management World Americas

Just came back from the TM Forum’s Management World Americas event in Orlando, Florida held 16-20 November 2008.  The theme was Create, Deliver and Monetize Digital Services. For the past several years, we have talked about how Microsoft technology can help other service providers with Service Enablement and build BSS/OSS applications.  At this event, Microsoft…

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Focusing on an S+S "Management Framework"

For those of us thinking about the practical aspects of implementing and managing Software + Services offerings, including Service Syndication, perusing the link below may prove interesting.  Telecom service providers have been working in the S+S paradigm for years: they just don’t call it that.  But if you think about it,  today millions of disparate…

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Moving Service Syndication Towards Commercial Reality

The GSM Association (GSMA) held its Mobile Innovation Marketplace — Americas event in Atlanta, GA this past week.  On June 3, 2008, Microsoft announced the Connected Services Accelerator Program, a series of projects designed to incubate, and ultimately commercialize, new types of consumer, business and mobile services through collaboration with independent software vendors (ISVs), developers and operators….

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Microsoft supporting Four Catalyst Projects at TM Forum Managment World, Nice in May

I have written here before that Microsoft is a service provider as well as a software vendor.  Microsoft has an increasingly vested interest in addressing the difficulties of managing a large array of services both across Microsoft and out to the channels as Managed Service Syndications.   As part of this process, Microsoft has ramped up its involvement with the TM Forum…

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Commerical Content Delivery is not a "Gimme"

Recently I seem to have been involved in multiple ongoing discussions that revolve around the impact of greater than 100 Megabits per second wireless data service (via 4G / Long Term Evolution (LTE)) and the apparently increasing ease of creating rich digital media experiences.  All of sudden there is talk about service providers and even wireless…

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Microsoft the Service Provider

Last week, the TeleManagement Forum (www.tmforum.org) held its Management World Americas event in Dallas, TX. Walking through the exhibit areas and reviewing the two Catalyst Projects that Microsoft contributed to, I began to think about how Microsoft has evolved into a Service Provider over the past several years.  Microsoft has been viewed by this industry as primarily a software or platform…

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New era of wireless bypass taking shape?

In an article by Business Week on MSN, we can see a new era in “Bypass” taking shape.   http://articles.moneycentral.msn.com/Investing/Extra/WhatAGooglePhoneMightLookLike.aspx    The incumbent service providers are busy building out IMS (IP Multimedia Subsystem) infrastructures and associated service creation/service runtime environments whose main purpose appears to be to collect a toll for users that pass their…

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