A nomination for TM Forum 2009 Excellence Awards has been accepted under the Service provider category. The winner of the award will be announced at Management World in Nice on May 6th.
Microsoft used TM Forum standards such as the NGOSS reference architecture, Service Delivery Frameworks, Architecture Harmonization, and Business Performance Metrics to design and implement a Microsoft BSS/OSS to meet the needs of its growing Software plus Services businesses. In this case, a BSS/OSS infrastructure was designed and stood up in only 8 months and is supporting service syndication deals announced with Vodafone and Telstra.
The use of the TM Forum standards greatly accelerated the time it took for Microsoft IT and Microsoft Operations to implement the needed support systems thereby enabling www.Microsoft.com/online to launch on schedule.