Ten Tips for Getting the Most Out of Microsoft PSS Support for SharePoint…

If you have called into the PSS Support Center for SharePoint related issues recently, you have probably encountered long hold times and slow responses.  Let’s just say that SharePoint is an incredibly popular product and case volumes are at an all time high.  Our support personnel are doing the best that we can to help you…

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KB932091 has been re-released

As some of you may have experienced or seen in various blog or forum posts, some people encountered problems after installing WSS 3.0 hotfix KB932091.  Recently, Microsoft has re-released the hotfix to correct the problem. It turns out that the problem with this hotfix was actually related to another issue that results in possible database corruption if psconfig upgrade…

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Microsoft Office SharePoint Server Beta 2 TR will expire on May 15th

On May 15th MOSS Beta 2 Technical Refresh (known as Beta2TR) will expire.  If you are still running Beta 2 Technical Refresh you need to upgrade to RTM using the prescriptive guidance at http://technet2.microsoft.com/Office/en-us/library/3df597d0-bad0-4c73-9c26-a10bb80449881033.mspx?mfr=true.  Upgrading to RTM requires special attention because some of the steps are not common for upgrades such as renaming a registry key before…

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About This Blog

My name is Eric Adams and I am a Microsoft Support Engineer for SharePoint.  I work on one of the escalation team(s) in our Las Colinas, Texas support center.  In this role, I see many of the common issues that users of SharePoint experience.  The goal of this blog is to share with you, the SharePoint community, some of the…

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