My name is Eric Adams and I am a Microsoft Support Engineer for SharePoint. I work on one of the escalation team(s) in our Las Colinas, Texas support center. In this role, I see many of the common issues that users of SharePoint experience.
The goal of this blog is to share with you, the SharePoint community, some of the insights gained from this bird's eye view of the SharePoint world and to give you a head's up on key SharePoint Support Issues when we can.
Your feedback on the type of information you'd like to see is welcomed and appreciated. Please drop me a line or leave a comment and let me know what you'd like to see discussed here.
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