About the Author

I. M. Wright is an alter ego of Eric Brechner. Eric is the development manager for the Xbox.com web site and the Xbox® publishing systems for the web, console, and Windows Phone®. Prior to his current assignment, Eric was director of engineering learning and development for Microsoft Corporation, and managed development for a shared feature…

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Glossary

2.5, 3.0, 3.5, 4.0, 4.5 (also known as ratings, the review system, the curve)   Microsoft’s old rating system, which was changed in the spring of 2006. Ratings of 2.5 and 3.0 were undesirable. Ratings of 4.0 and 4.5 were highly desirable. A 3.5 rating was readily accepted and the most common. BillG, or Bill Bill…

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October 1, 2006: “Bold predictions of quality”

I. M. Wright’s “Hard Code” book excerpt  I’ve been busy dogfooding lately. It’s an ideal diversion for masochists. When it gets to be too much, I can always take respite in a nice horror film. Thank goodness what passes for dogfood now is a vast improvement over years past. Eric Aside Dogfooding is the practice of using…

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September 1, 2005: “Go with the flow—Retention and turnover”

I. M. Wright’s “Hard Code” book excerpt  Review season is here. As entertaining as that can be for managers and employees alike, it’s just a primer for what follows: musical product groups. The music starts when review numbers are released. A whole bunch of engineers get up out of their office chairs and try to find…

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August 1, 2005: “Controlling your boss for fun and profit”

I. M. Wright’s “Hard Code” book excerpt  There’s a great gesture you can do to show just how little you care about someone who is wallowing in self-pity. You lightly rub the tips of your thumb and forefinger together saying, “This is the world’s smallest violin playing, ‘My Heart Cries for You.’” That’s how I feel…

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