Microsoft CRM 4.0 Update Rollup 14 has been released

Update Rollup 14 for Microsoft Dynamics CRM 4.0 is available http://support.microsoft.com/kb/2389019 Download area for “Update Rollup 14 for Microsoft Dynamics CRM 4.0” http://www.microsoft.com/downloads/details.aspx?FamilyID=0fde5456-05a5-4407-81b3-0eaa928c8cc3 Highlights of Update Rollup 14 • CRM client email query performance improvements in large deployments • Email router performance enhancements when using Exchange 2010 • Outlook 2010 ribbon capability fixes to support…

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Mail merge in the Dynamics CRM 4.0 Outlook client behaves like CRM 4.0 Web Mail Merge

  Action CRM 4.0 Outlook Client: Start Mail Merge from Outlook client For instance, open your CRM Contacts in order to view your active contacts and choose the contacts you would like to include in your mail merge. Click on the mail merge button (the “Word” button) in order to Start Mail Merge. Now the…

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Microsoft CRM 4.0 Update Rollup 13 has been released

Update Rollup 13 for Microsoft Dynamics CRM 4.0 is available http://support.microsoft.com/kb/2267499 Download area for “Update Rollup 13 for Microsoft Dynamics CRM 4.0” http://www.microsoft.com/downloads/details.aspx?FamilyID=406e6247-873b-4db0-8a25-3f041b066844 Highlights of Update Rollup 13 Internet Explorer Compatibility Fixes (see IE9 section below) CRM View SQL query performance enhancements Internet Explorer 9 Compatibility The CRM SE team has been extensively testing the…

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Mail Merge donotsendmm CRM Boolean Property (‘Send Marketing Materials’)

In CRM 4.0, a user may wish to have a contact or an account included in a mail merge, email or bulk email. To set these options, a user would select ‘allow’ or ‘Do Not Allow’ on the Administration tab on the Contact or Account. It has come to my attention that on a number…

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Microsoft CRM 4.0 Update Rollup 12 has been released

Update Rollup 12 for Microsoft Dynamics CRM 4.0 is available http://support.microsoft.com/?kbid=2028381 Download area for “Update Rollup 12 for Microsoft Dynamics CRM 4.0” http://www.microsoft.com/downloads/details.aspx?FamilyID=a80147f8-130e-492d-93d3-e16e6b2e2fa1 Highlights of Update Rollup 12 Rule Deployment Wizard support for Exchange 2010 August 2010 TimeZone Updates Microsoft CRM 4.0 Update Rollup overview http://blogs.msdn.com/emeadcrmsupport/archive/2010/04/13/microsoft-crm-4-0-update-rollup-overview.aspx Further information regarding Update Rollup 12 will also be…

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CRM and the SQL Best Practices Analyzer

One of the most important components Microsoft Dynamics CRM relies on is Microsoft SQL Server. Issues or slowdowns on SQL Server directly affect the behavior of Dynamics CRM, so it is important to keep the SQL Server healthy. Have you ensured that you are following Microsoft’s best practices? Is your database configured for an optimal…

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CRM DBupdates issue, installing an update rollup on a multiple organization environment

Recently on our EMEA CRM Support Team, we received a few calls related with issues during the latest update rollups (URs) installation on a multiple organization environments. For example, we had some cases where we were unable to install the UR10 and we were receiving this error during the UR installation: The INSERT statement conflicted…

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Configuring Windows Authentication on IIS7 to install Microsoft Dynamics CRM

Microsoft Dynamics CRM requires Window Authentication for a correct installation, because out of the box it uses the Kerberos protocol for authentication. However, the default installation of IIS 7 does not include the Windows Authentication role service. To use Windows authentication on IIS, you must install the role service, disable Anonymous authentication for your Web…

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How to synchronously generate match-code for duplicate detection rules?

As you know part of the CRM 4.0 “Data Management” features you have the possibility to create a “Duplicate Detection Rule” The rule is specific for a certain entity and will create match-code based on the attributes selected. · Please note that each entity can have only 5 duplicate detection rules · The match code…

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Exchange 2010 Support with CRM 4.0 Email Router

With the release of Microsoft CRM 4.0 Rollup 8 we extended our support to cover Exchange 2010 beside Exchange 2007 and Exchange 2003. http://blogs.msdn.com/b/crm/archive/2009/12/21/how-to-configure-microsoft-dynamics-crm-4-0-e-mail-router-on-premise-with-microsoft-exchange-server-2010.aspx The below scenario will explain how to configure your CRM e-mail router when you have users that belong to the same organization but with their mailboxes hosted on different Exchange servers…

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