Dynamics CRM 2013 cannot select Read Only fields on migrated form

  • Article

After migrating from CRM 2011 to CRM 2013, there are two main forms available on all entities:

Information form

Entity form e.g. Contact form.

 

On the Information form, you will not be able to select data e.g. phone number field to copy if the field is set to be read only or the record is deactivated.

However, this is doable on Entity form.

The problem occurs to all entities and all fields. But only with IE10 and IE11.

 

Workaround

In the customization.xml, change the value of <FormPresentation> entry under Information Form from 0 to 1.

 

<FormXml>

<forms type="main">

<systemform>

<formid>{b053a39a-041a-4356-acef-ddf00182762b}</formid>

<IntroducedVersion>5.0.0.0</IntroducedVersion>

<FormPresentation>1</FormPresentation>

 

Then reimport the customization and publish.

 

Best Regards

Dynamics CRM Support Team

Share this Blog Article on Twitter

Tweet

Follow Us on Twitter

Follow @MSDynCRMSupport