During upgrade from CRM 4.0 to CRM 2011 the “emailaddress” field format may change from “email” to “text”

Within support we have seen the following problem several times. If a CRM4 database is upgraded to CRM2011 in some rare cases it is possible that on the Contact entity the emailaddress1 Field Format is changed from “email” to “text”.     The above modification causes the following problem during the update: In the Organization…

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Dynamics CRM 2011: Troubleshoot Outlook Crashes

If you experience Outlook crashes with the CRM Client for Outlook installed and using Internet Explorer 9, please perform the following steps:   Update the Dynamics CRM for Outlook Client to Update Rollup 11 from here Disable the Microsoft Outlook Social Connector Add-in from COM Add-Ins in Outlook Add the following registry entry on the…

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CRM 2011: Configure forwarding rule without Rule Deployment Wizard and Outlook

If rule deployment wizard fails to create rules and the amount of users that need this rule activated is very big, there is a workaround possible to achieve this: Create a new view in CRM 2011 to display at least "Primary E-Mail" and "Incoming Email Delivery Method" as displayed columns Export the list to Excel…

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GPO and AD attributes for a user in Dynamics CRM

To compare two users in a domain there are several settings that can affect how they function. If you have a working user and a failing user it is sometimes useful to compare some of these settings. Active Directory To extract all the information about a single user you can use ldifde from a command…

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