Entity specific ribbon does not render in Outlook client when selecting sub-grid in the dashboard

When selecting a record in CRM 2011 within a dashboard in the Outlook client, the ribbon does not change to the entity related ribbon like it does in IE client.   This is a known limitation of the Outlook Client for Dynamics CRM 2011 Workaround Add the following Sub-area node to the sitemap. <SubArea Id="custom_dashboards2"…

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Help get your Case Solved Faster using Diagnostics

Microsoft Support is using Diagnostics to help automate data collection and data analysis when troubleshooting support incidents. Diagnostics allow our support teams to capture certain pieces of data about an environment to more efficiently resolve a customer case. Diagnostics can do basic data collection to gather information about product version, system configurations and settings, as…

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