CRM 2011 supports usage of voting e-mails within CRM Outlook client

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CRM 2011 introduces a new feature that allows tracking voting e-mails when CRM Outlook client is installed.

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Previous CRM versions did not support the functionality to include the voting button when sending an e-mail message using the Microsoft CRM E-Mail button on the CRM Outlook client.

In CRM 4.0 we had the limitation in combination with the CRM Outlook client when creating a voting e-mail, the button to track e-mail in CRM did not exist. In addition, e-mail responses had not been automatically tracked. So far the suggested workaround was to track voting e-mails manually.

CRM 2011 no longer has this limitation. Users can now use CRM Outlook client to track voting e-mails and their responses.

 

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