Synchronizing AX to Outlook Cannot edit a record in Activities (smmActivites) An update conflict occured

We recently came across a problem with Outlook synchronization with the AX2009 client. The problem was that sometimes when a user synchronized it failed with the error message: “Cannot edit a record in Activities (smmActivites). An update conflict occured due to another user process deleting the record or changing one or more field in the…

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Setting marked Alerts to Read (or Unread) the “Unread” column doesn’t get updated properly

Recently we recieved an issue where a user managing his Alerts in AX 2012 found, setting a selection of Alerts to “Read” failed to update the UI of the Alert notifications screen properly. How found:The user clicked the Alert Bell on the AX Client’s status bar to open Alert Notification form. In the form there where…

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Opening AX client opens two external internet explorer windows

Recently I came across a strange issue, which is that when opening the AX client  it opens 2 external IE Windows with the user’s rolecenter page, instead of just the one embedded within the client. After a bit of investigation we found that this is because the URL for the EP site has been entered…

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What to do if you have a crash

This post is designed to give a simple set of steps to follow if you ever have a crash situation and you’re not sure how to troubleshoot it. To identify the cause of a crash the most important piece of evidence or log is a memory dump file – you need to set something up before…

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Using AXC file for AX client.

If you are editing an AX 4.0/2009 configuration file (.axc) and adding new configuration values at the end of the file, please ensure to enter a new line (CR+LF), so that the last line entered can be read when it is being used. Text on the last line ending without a carriage return is ignored.  …

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Can I install just the kernel part of a rollup

Yes you can. It is perfectly acceptable (and supported) to install just the kernel part of a rollup, so you can for example have your application version on 5.0.1000.52 (original SP1) or perhaps 5.0.1500.2985 (rollup 5) and have the kernel version on anything above 5.0.1000.52, such as 5.0.1500.3761 (rollup 6), or maybe something even newer!…

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AX 4.0 SecurityProfiler Tool

Attached to this post is a sample xpo file, the SecurityProfiler tool, that is compatible with Microsoft Dynamics AX 4.0 and provides similar functionality as the AX 2009 version as detailed here: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/25/ax-2009-securityprofiler-tool.aspx The attached tool tracks what security keys are being used when a user navigates thru the application.  The existing AX class we…

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You get a Script Error when viewing Role Centers (deployed on SharePoint 2010) in a Microsoft Dynamics AX 2009 Client

Consider the following scenario: – You have successfully deployed Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal on a server running SharePoint 2010 – Your AX 2009 Application build is as per the SharePoint 2010 compatibility hotfix KB2278963 (5.0.1500.3191) or you have Hotfix Rollup 6 deployed (5.0.1500.3761).  Check the AOT -> Classes -> SysHotfixManifest…

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