Printer name is invalid error when printing a report

We came across an issue where we got the following error when trying to open or print a report: OpenPrinter_1: rc:0 lastError:1801(0x709) The printer name is invalid. The printer was installed on the domain server and when checking the printer name we could verify that the printer name doesn’t include illegal characters as “\” or “,”. Finally…

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Print medium change in dialog not working on certain reports

Recently we were able to solve an issue with the print medium on certain reports. It is not changed immediately in a report print dialog option when it is generated from a class that extends RunBaseReportDialog. This works fine when printing a standard report without extending from the RunBaseReportDialog class, (i.e, menu item object type is…

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How to delete orphaned data remained from deleted company?

In AX 2009 it may happen that you delete a company but data related to this company remain in the database. You can use a SQL script similar to the following to delete this data NOTE: Use with caution! We recommend you take appropriate actions to backup the database first before attempting to delete any data: /*This…

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Unable to deploy AX 2009 Enterprise Portal on SharePoint 2010 even after patching setup files with hotfix 2278963

We came across an issue recently where weren’t able to detect SharePoint 2010 installed on the system in order to deploy Microsoft Dynamics AX 2009 – Role Centers and Enterprise Portal (EP): – SharePoint Server 2010 was successfully installed on a system running Windows Server 2008 R2 Standard edition – We can created SharePoint web…

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Reporting Extensions Installation Fails to install on SQL 2008 Reporting services after applying 959494 and 957312

We run into this problem on environment when we uninstalled SQL 2005 Reporting services and installed SQL 2008 Reporting services instead. As needed I have applied one of hotfixes 959494 or 957312 and I wanted to install Dynamics AX reporting services according to Dynamics AX Installation Guide. While I selected role “Reporting extensions” I got…

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How to trace AIF Web service SOAP message

For troubleshooting reasons sometimes is needed what exactly SOAP message is sent to AIF service. So we get a lot of questions how can we track such a message. The problem is not directly connected to Dynamics AX because using following method you can track every service included AIF Web service. The easy way to…

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Problem with CEO Role Center

Sometimes I can see following problem. In the CEO role center the financial KPIs give following error: The error is Query (1, 9) The Total Revenue-Argument for the given KPIVALUE-Function must be a KPI-Name (Key Performance Indicator). Here problem is quite easy. For General Ledger KPIs please make sure that Ledger account categories are correctly…

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Problem with Production Manager role center

Some time ago I run into following problem with Production Manager Role Center. One of the reporting services report – Capacity load nect 30 days (hours) raised error: Error while executing query for WIPLevel-Dataset. The [WIP Level]-element could not be found in the cube while analyzing the string ‘[Measure].[WIP Level]. The value expression for the…

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Performance Improvement on "Multisite activation – Dimension inconsistency clean-up" Job

After enabling Multisite activation (Administration > Setup > System > Multisite Activation), you would typically run the “Multisite activation – dimension inconsistency clean up” job (Administration > Periodic > System > Multisite activation – dimension inconsistency clean up). However, I have found in some cases there can be a performance issue with this process. Here…

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