AX 2009 Hotfix installation fails with Error 1303 – The installation has insufficient privileges to access this directory

We ran across an issue recently where we were installing Microsoft Dynamics AX 2009 SP1 Hotfix Rollup 3 (Just the Kernel components) on Windows Server 2003 R2 SP2 system, and the installation failed with the message “Error during the installation of components” directing us to the Components32_Log.txt log file. In this log file we see the…

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The AIF Document History form takes too long to open and/or hangs the AX client

We came across and issue where we were using Microsoft Dynamics AX 4.0 SP2 ( and also applies to AX 2009) where opening the AIF Document history form ((Basic -> Periodic -> AIF -> Document history) takes a long time and often it will appear as though the AX client has hung. This is generally experienced if…

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Kerberos Authentication Error Code: 0x7 KDC_ERR_S_PRINCIPAL_UNKNOWN Extended Error: 0xc0000035 KLIN(0)

We came across an issue recently where we are using Microsoft Dynamics AX 2009, and we have the Enterprise Portal Server (EP), Reporting Server and Analysis server had been configured to use Kerberos Authentication as per the whitepaper “Configuring Kerberos Authentication with Role Centers”, dated February 2009. If we browse the Role Center pages from the EP…

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Thickness of lines in PDF file is much too wide compared to the printout

You may have noticed that when printing a report to PDF which is having a layout that is using shapes or lines, then there are some differences between the PDF an the printout. The thickness of the lines in the PDF file is much too wide compared to the printout. When having a look to the code the…

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Error "Cannot access a disposed object" when deploying AX 2009 Enterprise Portal on a SharePoint 2010 server

After following through suggestions on deploying Microsoft Dynamics AX 2009 Role Centers and Enterprise portal (RC+EP) as given here, we ran across another issue when deploying the RC+EP extensions. We get the following error in the DynamicsSetupLog.txt file:   Entering function ConfigureVirtualServerWithNewApplicationPool                    Entering function GenerateNewApplicationPoolId                    SharePoint_80_07d99c07c0184c8bbce6472ec69f1a87                    Leaving function GenerateNewApplicationPoolId                    Creating new application pool SharePoint_80_07d99c07c0184c8bbce6472ec69f1a87An error…

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