[Reposting from the SharePoint Team Blog.]
Migrating from Microsoft Content Management Server (MCMS) 2002 to Microsoft Office SharePoint Server (MOSS) 2007 has enabled the Microsoft Information Technology group to improve its self-help support portal, called ITWeb. The ITWeb site now provides more personalized content to users, improved search features, improved content creation, and streamlined workflow. The new solution also requires less support effort.
Microsoft needed to improve the user experience with its internal IT self-help portal. The existing solution made the process of creating, maintaining, and locating content too difficult.
Microsoft migrated the content from the existing the self-help portal in Content Management Server 2002 to SharePoint Server 2007.
Migrating the solution to SharePoint Server 2007 improved the user experience by providing better:
· Content authoring and management.
· Navigation and search.
· Integration and customization.
· Uptime and response time.
Products & Technologies
· Content Management Server 2002
· Office SharePoint Server 2007
· The 2007 Microsoft Office system