CRM Training Calendar and Offerings

Pathway to Profitability with Microsoft Dynamics CRM Online

As one of the leading Office 365 partners Microsoft would like to invite you to our Dynamics CRMOL in-person trainings.  This course is designed to prepare existing Microsoft Office 365 Partners to sell and implement Microsoft Dynamics CRM Online in Open.  The instructor will provide an overview of CRMOL and how to apply this solution to develop and differentiate your practice in the marketplace, and you have hands-on lab to learn to demo Office 365 & CRM together.   The availability of CRMOL in Open enables partners who sell Microsoft Cloud-based services (e.g. Office 365 and Windows Azure) to small and mid-size organizations to win additional cloud service business. 

  • Sales Basic” first half of the day

  • MEC (Microsoft Experience Center) hands-on training lab, second half of the day

The main goal of these training courses is to prepare existing Microsoft O365 Partners to start selling and implementing Dynamics CRM OL in Open.

Upon completion of the training you will:

  • Understand the value proposition of adding CRMOL in Open to your MS solutions and effectively communicate this to customers

  • Understand key functionality and user scenarios

  • How to attach CRMOL to an existing O365 deal and understand the CRMOL in Open licensing model.

  • Understand what it takes to sell and implement a primary business solution.

  • Understand the importance of the right market focus, positioning and marketing

  • Demo Office 365 + CRM OL solutions from the MEC (Microsoft Experience Center) hand-on lab training

The training courses will be primarily focused on O365 Partners (Resellers), sales/tele-sales/pre-sales and marketing roles.

Limited availability – Register Today!

Downers Grove, IL | May 19
Irvine, CA | May 21 (waitlist only)
Dallas, TX (Irving) | May 27


Tech Series: Dynamics CRM Online – Ready to Implement

If you are working toward having the skills to deploy Microsoft Dynamics CRM Online, attend this 2-Day Instructor-Led course to learn all the skills you need to get certified in Customization & Configuration, and Deployment of Microsoft Dynamics CRM Online.

You will attend a 2-Day training course led by Gus Gonzalez, a world-class Microsoft Certified Trainer and 3-time Microsoft MVP with 200+ Microsoft Dynamics CRM Online deployments on small, mid-size, and Enterprise organizations spanning many industries.

Gus has deployed Microsoft Dynamics CRM Online on organizations in the Manufacturing, Professional Services, Professional Development, Banking, and Logistics/Transportation industries, as well as several Non-Profit organizations.

This session will be filled with tons of real-word examples and stories, as well as instructor-led content, labs, group discussions, and homework.

June 2-3 | Redmond, WA


Deliver a Winning CRM Online 2015 Update 1 Demo

Come to this session to learn about what demo capabilities are available to you including updates to Demo Builder. In the session, you will learn how to leverage demo assets to deliver winning Dynamics CRM Online 2015 Update 1 demonstrations.    

What to expect:

Infopedia Web Conferences are online events for Partners and Microsoft employees using Microsoft’s Lync platform.

Connect with Microsoft and other partners; listen to Microsoft subject matter experts as they discuss their areas of expertise related to Microsoft’s sales and competitive strategy. Learn more about Microsoft’s products (including insight into products on the launch horizon); positioning of business value to customers; sharing wins from the field and how the account team won; world class selling skills and best practice; and leveraging Microsoft resources to maximize your productivity. Web Conferences for partners caters to all depths of knowledge.

Watch On Demand


Microsoft Dynamics CRM Online 2015 Update 1: Winning the VP of Customer Service


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