Discontinuing Microsoft Dynamics CRM Online on the MBS platform


In an ongoing effort to enhance our Microsoft Dynamics CRM Online offering, we are transitioning all subscriptions of Microsoft Dynamics CRM Online to the Microsoft online services environment. The Microsoft online services environment uses the same billing and administration platform as Office 365 and will provide a unified experience, simplified account management, and enhanced privacy and data security.

The implication of this change is that in Q1 Calendar Year 2014, Microsoft Dynamics CRM Online will cease to utilize the old billing and administration platform, and discontinue support to customers and partners on it.

We have carefully designed a transition process that will allow customers to move their Microsoft Dynamics CRM Online subscription to the new environment without disruption to their business. Partner Internal Use Rights accounts are similarly impacted in the transition process.

Please visit PartnerSource to understand how this change impacts your organization and existing customers. There is also an opportunity to learn more by watching an on demand web seminar available on the Partner Learning Center.

–Kevin

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