Catch Up on the Latest Microsoft Dynamics CRM News and Resources – March 2011


A variety of new articles and resources have recently been announced or published for Microsoft Dynamics CRM. Here's a few of them that you should definitely check out.

Microsoft Dynamics CRM 2011 & Office 365

Microsoft Dynamics CRM 2011 and Office 365 create a powerful pairing for customers. Learn how to advise your customers about Dynamics CRM, Office 365 and the Cloud by positioning the business value of each of these areas and the benefits of combining these together to maximize their productivity.

Microsoft Dynamics System Integrator Business Guide

Find out how the System Integrator can plan for Microsoft Dynamics CRM 2011. Get an overview of the partner strategy, understanding the opportunities, certifications, resources and much more.

Century Payments Chooses Microsoft Dynamics CRM Online Over Salesforce.com

REDMOND, Wash. — March 3, 2011 — Microsoft Corp. today highlighted how Century Payments Inc., an emerging leader in the electronic payments industry and recently ranked 11th on the Inc. 500 Fastest-Growing Companies list, has saved more than $300,000 and counting since switching from Salesforce.com to Microsoft Dynamics CRM Online in 2009. Century Payments also helped increase end-user adoption and overall company productivity as a result of the switch.

Customers Choose Microsoft Dynamics When Investing in Business Applications

Read the current Executive Insight blog post from Michael Park, Corporate Vice President, Microsoft Business Solutions.

New Microsoft Dynamics CRM Partners Set to Deliver Breakthrough Productivity for the Telecommunications Industry

REDMOND, Wash. — March 7, 2011 — Microsoft Corp. today announced its growing ecosystem of independent software vendors (ISV) and systems integrator (SI) partners within the telecommunications industry. Ericsson, Convergys Corp., MetraTech Corp., Redknee Inc. and Tech Mahindra Ltd. have all selected Microsoft Dynamics CRM as a customer care component of their existing business support systems solutions, helping ensure service provider customers worldwide are able to support the delivery of new services effectively and affordably.

Microsoft Dynamics CRM Partner Community Call

Become a part of the Microsoft Dynamics CRM Community by attending the upcoming call on Tuesday, March 22, 2011 at 8:00am Pacific focusing on the CRM Software Advisor (CSA) Program.

This one hour call will be an in-depth review of the CSA Program and Processes including the following:

  • Claim process for CRM Online
  • Claim process for CRM On-Premise
  • How to check the status of a claim
  • Reasons for claim rejection

We will also review Frequently Asked Questions and provide tips and tricks to make the CSA program work for your organization.

Enjoy the reading!

--Kevin

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