Microsoft Dynamics CRM Cited as a Leader by Independent Research Firm

Once again, Microsoft Dynamics CRM proves it is one of the best CRM products for customers and prospects looking for a best of breed solution. Check out some of the highlights from the latest Microsoft News Center press release highlighting Microsoft Dynamcis CRM.

REDMOND, Wash. — June 22, 2010 — Microsoft Corp. today announced that Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in The Forrester Wave™: CRM Suites for Midsized, Q2 2010 (June 2010) and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) reports. According to Forrester, vendors in the Leader category have both a strong product and strategy.

The Forrester Wave reports evaluated the strengths and weaknesses of 19 customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of midsized organizations and 18 CRM solutions for large organizations against 516 criteria reflecting the requirements of large organizations. These criteria included, among other factors, offering a multifunctional CRM application suite, a solution targeted to multiple industries, and a product now in general release and in wide use by customers.

Visit the Microsoft News Center to view the complete press release.


Comments (0)

Skip to main content