Microsoft Announces New Service Update and Competitive Offer for Microsoft Dynamics CRM Online

An important announcement coming from the Microsoft Dynamics CRM team regarding a new service launch with a special offer to help customers switch from and Oracle CRM On Demand.

REDMOND, Wash. — Nov. 3, 2009 — Building on the innovation described in the Dynamic Business vision recently discussed at Convergence 2009 Europe, Microsoft Corp. today introduced the November 2009 service update for Microsoft Dynamics CRM Online, the third service update delivered in 18 months. The service update offers new features at no additional cost to customers, including free mobile access, enhanced data import, customizable views and simplified pricing. Microsoft also announced that customers that switch from and Oracle CRM On Demand products can get Microsoft Dynamics CRM Online free for six months, in addition to their free 30-day trial.

"The new service update to Microsoft Dynamics CRM Online demonstrates our commitment to simplify the customer experience, deliver rapid innovation and offer more value at a lower price," said Brad Wilson, general manager of Microsoft Dynamics CRM. "Microsoft Dynamics CRM Online enables businesses to begin driving productivity and results in a matter of minutes."

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