Attention Partners! Nominate Your Customers for the Microsoft Dynamics GP 2013 Technical Adoption Program (TAP)!!

The Microsoft Dynamics GP Technical Account Preview Team is seeking a pool of candidates that accurately represent the Microsoft Dynamics GP users, from which we can select participants for the Microsoft Dynamics GP 2013 Technical Adoption Program (TAP).  The top priority is, as always, enthusiastic participants with the resources and support which will allow them…

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Canadian Payroll Midyear Tax Update has released.

The Canadian Payroll 2012 Midyear tax update has released for Microsoft Dynamics GP 10 and 2010. The changes in this update include Ontario and Nova Scotia. Once the update is installed the Last Tax Update field in the Payroll Control Setup – Canada window (Microsoft Dynamics GP menu >> Tools >> Setup >> Payroll – Canada >> Control)…


U.S. Payroll 2012 Round 4 Tax Update has released.

The U.S. Payroll 2012 Round 4 tax update has released for Microsoft Dynamics GP 10 and 2010. The state of Idaho came out with a quick change last week effective 1/1/2012, so this was turned around very quickly. The changes in this 2012 Round 4 tax update are Idaho and also a small correction to Connecticut, this is all…


You may receive an error in Business Portal Server Error in Application Operation is not valid due to the current state of the object

You may receive the following error in Business Portal if you are on .Net version 4.0 in varying places if you have met maximum limits. Server Error in ‘/’ ApplicationOperation is not valid due to the current state of the objectStack Trace:System.web.httpvalueCollection.throwifMaxHttpCollectionKeysExceeded In December 2011, Microsoft released a security update for ASP.NET.  In the update,…


The payroll 941 form for 2012 has released!

We have released the Payroll 941 form changes for 2012.  There are no calculation changes, only form layout changes.If you do not print our actual form and line it up with a form in the printer, you should be fine by not installing this update.It will be up to you if you want to install it…


Come Visit Microsoft Dynamics GP Technical Support at Convergence 2012

Hey Everyone, We are less than a week away from Convergence 2012 in Houston and I’m so excited!!! Please stop by and visit us at the Technical Support Desk at Convergence 2012 in Houston. The Technical Support Desk will be “in” the Expo this year so lots of visibility, there is no excuse that you cannot…


Error message when printing or emailing multiple Word Templates

The support teams have recently seen several Word Template cases where users are getting the errors similar to the following: “The File POP Purchase Order Blank Form~16.docx cannot be opened because there are problems with the contents” “Word found unreadable content in “POP Purchase Order Blank Form~16.docx” These errors typically populate when printing or emailing…


Security Configuration for Business Portal Dashboards and External Lists

Business Portal for Microsoft Dynamics GP 2010 R2 has some dashboard and list pages that retrieve data using Microsoft Dynamics GP Web Services and Business Connectivity Services. Dashboard and list pages bring together groupings of information to help people perform their jobs effectively.While page security for dashboard pages works the same as for all other…

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Number of results columns doesn’t match table definition errors in Personal Data Keeper

Hi everyone, If you are using Personal Data Keeper (PDK) you have probably seen a Get/Change message whose More Info button displays the error “Number of results columns doesnt match table definition.”  There are a number of errors that can cause that More Info message such as: A get/change operation on table ‘UPR_MSTR_Tax_Info failed accessing…